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Patient Care

 Book An Appointment

 Book An Appointment

We strongly encouraged you to book an appointment to shorten your waiting time in the clinic. There will be a walk-in fee of $5 charged in addition to a longer waiting time.

 

If the clinic is particularly busy or your case is not urgent, you may be asked to make an appointment to attend another day. We recommend all patients to book an appointment at least 3 working days in advance.

To make an appointment, please fill in the Online Appointment Form or alternatively, you may wish to call 62939648 or drop us an email at apptdsc@nsc.com.sg to book an appointment. The appointment call center is opened every Monday to Friday from 8am - 12pm and 1pm to 5pm.

 

 Our appointment staff will contact you within 3 working days to confirm your appointment slot.

If you have not visited the DSC Clinic before, you will be required to provide the following information:
  • Full Name as Per  NRIC / Work Permit / Passport (For Tourist Only)
  • Your NRIC/ FIN Number / Passport Number (For Tourist Only)
  • Gender 
  • Marital Status - Single / Married / Divorce
  • Date of Birth 
  • Local Valid Phone Number
  • Local Address in Singapore 
  • Your Preferred Appointment Date & Time
 
Please be assured that the information collected is strictly confidential. A confirmatory email will be sent once the appointment is booked.   
 
All patients with an appointment are strongly advised to attend the clinic on time and to arrange for a reschedule if you are unable to attend your appointment.
 

Urgent Cases ​Without Appointments

DSC sees patients by appointments only. We will make every effort to provide timely medical care to all our patients. If you arrive at our clinic as a walk-in, please understand that you will be assessed by our staff if you would require same day medical attention. There will also be a $5 walk-in fee payable and you will only be seen after all appointment patients.

Alternatively, you may be asked to schedule an appointment on another day if your condition does not require immediate medical attention.

We seek your kind understanding as we work towards providing you and all our patients a comfortable visit to our clinic.

Should you require urgent medical assistance, you may visit your family physician (GP clinic or the nearest polyclinic).
 

Will I Get to See the Doctor at the Given Time Slot?

The time slot given is estimated based on the number of patients to be seen before you. It may change if the doctor takes a little longer to see each patient, depending on the complexity of their medical conditions. Patients may also not be called in sequence depending on their medical conditions.

We value our patients and understand that time is valuable. We are always looking for ways to improve our waiting time and manage the rapid growth of new patients in our clinic.

Thank you for your patience with us.

Things to Bring 
 
 On your visit to the DSC Clinic, please bring the following original documents for registration:
  • - NRIC / Employment Pass / Work Permit / Student Pass / Passport (Only Tourist)
  • - Referral letter from Polyclinic / GP Clinic / Hospital (if any)
  • -  Any medical benefit identification documents (e.g. Civil Service Card, Medical Benefits Card, etc.)

  • No Una​uthorised Photography / Recording
  • To prevent a breach of or compromise of privacy, confidentiality, security and safety of patients. staff, students, associates, visitors and/or the institution, unauthorised photography and/or audio/video recording using any device is strictly prohibited within the premises.

  •  Clinic Registration Hours 

DSC Clinic Registration Hours
Public Clinic*




Monday to Friday
Morning Session
8am – 11am
Afternoon Session
1pm – 4pm
Women’s Clinic (Level 2)

With effect from 30th Oct 2018, the Women's Clinic registration hours will be as follow:

Wednesday, Thursday & Friday 
 
1pm – 4pm
Evening Clinic*

Monday & Friday
4pm – 6.00pm
(Strictly by Appointment only)
Please note that DSC operates by appointments and patients are strongly encouraged to make an appointment with us. Walk-in patients are only seen under emergency situations.
If you wish to make an appointment, please visit our Appointment Booking page.
We are closed on Saturdays, Sundays and Public Holidays. 
In case of emergencies outside of our operating hours, please visit the nearest  A&E Department.​
*The Public Clinic and the Evening Clinic accepts both male and female patients.

 
​​​​​​​​​​​​​​​​​​**All new cases and existing patients who have not seen a doctor for more than 2 years will be required to see the doctor for consultation​​​
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Last updated on 16 Oct 2018